Network

Status of Systems
Known Compatibility Issues
Useful Software

User Accounts

• Overview
• File Backup
• Change Your Password
• Forward Your E-mail
• Setup/Remove a Vacation Message (faculty/staff only)
• Subscribe to a Mailing List

E-mail

• Our mail server is mail.simons-rock.edu. You must connect using Secure Sockets Layer (SSL).
  • Outgoing Mail via SMTP: Server port 465, Use SSL with Password Authentication
  • Incoming Mail via IMAP: Server Port 993, Use SSL.
  • Deprecated. POP support may be removed from our server soon: Incoming Mail via POP (not recommended): Server Port 995, Use SSL. (See POP vs. IMAP for background on mail protocols.)
  • Install the Simon's Rock Root Certificate
• Details for Configuring Mail Clients:
  • Thunderbird (visual | text only)
  • Mail.app (OS X) (visual | text only)
  • Outlook

• Using Webmail
• Using HTML in Email Messages (Thunderbird)
• Full Headers

Reporting Spam Email

To report spam email that is not caught by our Sophos spam filter, forward the spam message as an attachment to: is-spam@labs.sophos.com . This will help the filter catch other similar spam. To report an email that was incorrectly flagged as spam, forward the spam message as an attachment to: not-spam@labs.sophos.com .

• In Thunderbird, use the menu command Message > Forward As > Attachment
• In Webmail, open the message and click the "Forward as Attachment" link in the upper right.

Network Printer Setup

NOTE: We now have new system for Student printing; see PaperCut Managed Printing. The older instructions below are for faculty and staff only.

• Windows
• Mac OS
• Printer Names

Security

• Safe Computing Practices
• Microsoft Security Essentials
• Malwarebytes' Anti-Malware
• Failed Netreg Message

Network Connections and Setup

• New Students: Connecting to the Simon's Rock Network
• Network Acceptable Use Policy
• Copyright Information and Higher Education Funding
• Connection Information
  • Dorm connectivity
  • Wireless connectivity
• Finding a Hardware (MAC) Address (MacOS | Windows | Linux/UNIX)
• Renewing DHCP Lease
  • MacOS
  • Windows
• Enabling DHCP
  • MacOS 

Computer Lab Software

• Fisher Lab Computer Software Inventory (PDF)
• Library Lab Computer Software Inventory (PDF)

Telecommunications

• Please login to my.simons-rock.edu, go to the Campus Life page, and see the Telephones links under ITS.

Computer Troubleshooting

• MacOS trouble tips
• XP setup cannot find ASMS file

For Faculty and Staff

• Connectivity/Equipment in Classrooms/Lecture Rooms
• Banner Information
• Network Fiber Boxes 
• VPN Clients

For CAs

The following pages may or may not be useful to the community. They contain information for our CA staff

• Library CA Tasks -- Things to do when it is slow at the library
• View Schedule -- The current CA office / library schedule.
• New Computer Setup -- standard setup for new college-owned computers
• Weekly Lab Checklist -- the form for weekly checks of public computers and printers
• Remote Desktop Use -- helpful hints on how to use remote desktop
• Library Computer Addresses